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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Doyle Patterson

August 5, 2026

5  out of  5
rating by Doyle Patterson
"Ms. Hailey very professional."
We responded:
"Thank you for your 5 star review! We're so glad to hear you had a great experience with Hailey. Providing professional, friendly service is always our goal, and we truly appreciate your support!"
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Renee Fry

August 5, 2026

5  out of  5
rating by Renee Fry
"Hailey is super sweet and very helpful!!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Hailey was able to provide helpful service and make your experience a positive one. We truly appreciate your support and are grateful for the opportunity to help with your insurance needs!"
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Paula Ball

August 5, 2026

5  out of  5
rating by Paula Ball
"Brian calls to review our insurance policies to make sure it is still covering our needs. Very please with the services."
We responded:
"Thank you so much for your kind review! We're grateful you took the time to share your experience. Taking time to review your coverage and make sure it still meets your needs is something we truly value. We appreciate your trust, and we're always here whenever you need us!"
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Jennifer Hipp

August 5, 2026

5  out of  5
rating by Jennifer Hipp
"Melissa is so sweet and helpful! She always takes care of us and gets us in and out of the office quickly! We have loved our experience here!"
We responded:
"Thank you for your kind review! We’re thrilled to hear Melissa has been sweet, helpful, and always takes great care of you—especially with making check-ins and visits quick and easy. We truly appreciate your trust and are so happy you’ve loved your experience with us!"
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Rosemary Yancey

August 5, 2026

5  out of  5
rating by Rosemary Yancey
"Melissa is always friendly ,and always does anything she can to help me ! I’m so glad I switched to State Farm!"
We responded:
"Thank you for the wonderful review! We’re thrilled to hear Melissa has been friendly and helpful. We truly appreciate your business!"
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Glow Motion Auto Detail

August 5, 2026

5  out of  5
rating by Glow Motion Auto Detail
"Very affordable and honest insurance firm. highly recommend!"
We responded:
"Thank you for the wonderful feedback! We’re committed to providing honest guidance and great value, and it means a lot to hear that you had a positive experience. We appreciate your trust and recommendation!"
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Judy Rodgers

August 5, 2026

5  out of  5
rating by Judy Rodgers
"Melissa is awesome to work with ! Very knowledgeable and great asset to the company."
We responded:
"Thank you for the kind words Judy and the 5 star review! We appreciate your business!"
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D Wood

August 3, 2026

5  out of  5
rating by D Wood
"Arrived early after the first of the month and there were several customers in line already paying for their insurance. I was able to see and experience how efficiently and politely Hailey helped each customer. She is the type of employee that makes it a pleasure to do business with Brian Maddox State Farm."
We responded:
"Thank you for the kind words! We truly appreciate you taking the time to share your experience. It means a lot to hear that Hailey was able to help you efficiently and politely, and that you had a great visit with us. We’re grateful to have you as a customer—please don’t hesitate to reach out if we can ever help with anything else!"
Profile photo of Norm Stone

Norm Stone

July 15, 2026

5  out of  5
rating by Norm Stone
"Leslie did a great job reviewing our Homeowners and Auto Insurance policies during our renewal meeting. We are now considering a policy covering jewelry and collectibles we own."
We responded:
"Hi Norm! Thank you for the great review! We’re so glad Leslie did an excellent job reviewing your homeowners and auto policies during your renewal meeting. We also love hearing that you’re considering adding coverage for your jewelry and collectibles! We're thankful for your business!"
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Walter Spell

July 15, 2026

1  out of  5
rating by Walter Spell
"Haley helped me correct a problem with my autopay to State Farm. She was very efficient and walked me through the process to get the problem corrected."
We responded:
"Walter, thank you for the kind words! We’re so glad Hailey was able to help you correct the autopay issue—and that she was efficient and took the time to walk you through the process.

It looks like the star rating may not match your experience (your comments are all positive!). If you meant to leave a higher star rating, we’d truly appreciate if you could edit the review to reflect that. Either way, we’re thankful for your business!

Edit: I talked with Hailey and she showed me your message about the 1-star review being a mistake. No worries! If you're able to edit the review, we would really appreciate it! Thanks!"
Profile photo of Zelda McMurtry

Zelda McMurtry

July 15, 2026

5  out of  5
rating by Zelda McMurtry
"Working with Hailey was easy because she is so dedicated and helpful. My needs were met not only with speed but with kindness and thoughtfulness. I appreciate her so much."
We responded:
"Thank you so much for the wonderful review! We’re happy to hear that working with Hailey was easy and that she was dedicated, helpful, and met your needs with both speed and kindness. Your appreciation truly means a lot—we’ll be sure to share your kind words with Hailey! We truly appreciate your trust. If you ever need anything, we’re here for you!"
Profile photo of Chelsya “Chelsya Knoernschild” Welihindha

Chelsya “Chelsya Knoernschild” Welihindha

July 15, 2026

5  out of  5
rating by Chelsya “Chelsya Knoernschild” Welihindha
"Leslie has been great to work with—She’s prompt, professional & warm!"
We responded:
"Thank you for taking the time to leave a kind review. We’re thrilled to hear that Leslie was prompt, professional, and warm—she truly appreciates it! We’re grateful you chose to work with us!"
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Nic Hermann

July 15, 2026

5  out of  5
rating by Nic Hermann
"Had a great experience getting my insurance set up with Teresa!"
We responded:
"Thank you for your kind review! We're so glad to hear you had a great experience getting your insurance set up with Teresa. We appreciate you choosing us and look forward to being here whenever you need us!"
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Madison House

July 14, 2026

5  out of  5
rating by Madison House
"Teresa was great to work with! She was able to give me a quote that was much cheaper than the company i was using. She answered all my questions and made switching to State Farm easy. No pressure!"
We responded:
"Thank you for taking the time to write such a kind review! 😊 We’re really glad Teresa could help you find a quote that fit your needs and answered all your questions—making the switch to State Farm simple and stress-free! We truly appreciate your trust. If you ever need anything, we’re here for you!"
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Chris Bolles

July 14, 2026

5  out of  5
rating by Chris Bolles
"Hailey was great and took care of my questions quickly and efficiently. She is a real asset to your company."
We responded:
"Thank you so much for your thoughtful review! We're glad to hear that Hailey was able to answer your questions quickly and efficiently. Your kind words mean a great deal, and we appreciate you trusting us with your insurance needs!"
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Jonathan Guntharp

July 13, 2026

5  out of  5
rating by Jonathan Guntharp
"Hallie was very helpful and very nice"
We responded:
"Thank you for your kind review! We're so glad to hear that Hailey made your experience a great one. We're grateful you took the time to recognize her, and we appreciate your support! We look forward to assisting you again whenever you need us!
"
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Russell Maile

July 10, 2026

5  out of  5
rating by Russell Maile
"The team that works at this office is outstanding! They have great attitudes, are warm and friendly, and get things done quickly."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing friendly, efficient service is what we strive for every day, and your feedback means the world to us! We truly appreciate your support!
"
Profile photo of Kimberly P

Kimberly P

July 7, 2026

5  out of  5
rating by Kimberly P
"I always have a great experience here. The staff is so friendly and helpful, especially Melissa. She has helped me many times. Keep up the good work!!"
We responded:
"Thank you for the wonderful review! We’re thrilled to hear you always have a great experience with us. We’ll be sure to pass along your kind words to Melissa—she’ll truly appreciate it. Thanks again for choosing us, and we look forward to helping you again soon!"
Profile photo of Billy Stair

Billy Stair

July 7, 2026

5  out of  5
rating by Billy Stair
"I have been a State Farm customer for 45 years and Brian and his team are the best I have been with!!!! Melissa is awesome and takes care of any issues I may have....Make them your agent NOW!!!"
We responded:
"Thank you for your loyalty to State Farm and for taking the time to leave a review! We’re happy to hear that we have provided exceptional service, and that Melissa has been able to promptly help with any issues. We appreciate you and look forward to continuing to serve you!"
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Larron

July 7, 2026

5  out of  5
rating by Larron
"Melissa Reynolds has been a tremendous help for me!"
We responded:
"Thanks for the great review! We're so glad Melissa could help you. We truly appreciate your support!"
Profile photo of Shannon Magill

Shannon Magill

July 6, 2026

5  out of  5
rating by Shannon Magill
"I called with a question about how much my vehicle insurance would go up and Hailey was very good at helping to answer my question."
We responded:
"Thank you for the review! We’re glad Hailey was able to help answer your question and provide the information you needed. We truly appreciate your business!"
Profile photo of Sherry McCosh

Sherry McCosh

July 2, 2026

4  out of  5
rating by Sherry McCosh
"Hailee was very quick to respond to my phone call and answered all.my questions and helped me get things done."
We responded:
"Thank you for your kind review! We’re so glad Hailey was quick to respond, answered all your questions, and helped you get everything taken care of!"
Profile photo of Melissa Gray

Melissa Gray

July 2, 2026

5  out of  5
rating by Melissa Gray
"Melissa Reynolds is amazing!! She worked with me back-and-forth. I felt like I drove her crazy. She just kept saying that’s my job. I highly recommend calling her to check rates. She’s always so helpful, friendly and patient. If I could give 10 stars I would."
We responded:
"Thank you for the amazing review! We’re thrilled to hear that Melissa went above and beyond—especially with all the back-and-forth—to help you feel confident and find the right rates!"
Profile photo of Regina Mason

Regina Mason

July 2, 2026

5  out of  5
rating by Regina Mason
"Melissa has always been so helpful and sweet! Love this location!"
We responded:
"Thank you for the kind words! We’re thrilled to hear Melissa has consistently been helpful and sweet, and that you love our location. We appreciate your support!"
Profile photo of AbiGrace Hefner

AbiGrace Hefner

July 1, 2026

5  out of  5
rating by AbiGrace Hefner
"I worked with Melissa Reynolds to add a new vehicle to my insurance, and she was wonderful! She's always so helpful and patient."
We responded:
"Thanks for the kind review! We’re so glad Melissa was able to help you add a new vehicle and made the process smooth. We really appreciate your trust in State Farm!"