State Farm® Insurance Agent Brian Maddox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin DeVos
September 10, 2026
"Request for reimbursement for emergency tire repair service while in Roger’s, AR. Tire wouldn’t hold air, flat tire while in Hampton Inn Hotel parking lot. Great service and Stsye Farm office visit with Hailey was exceptional and she even updated my files while there and helped get reimbursement check while waiting."
"Thank you so much for your kind review! Glad our team could help you! We’re very happy to hear that Hailey provided exceptional support—updating your information while you waited for reimbursement. We truly appreciate your business and your feedback!"
Kaitlyn Williams
September 9, 2026
"Best State Farm team I’ve dealt with, everyone knows there in and outs and they are all so kind, especially Mrs. Melissa Reynolds she’s always been so helpful and very easy to work with!"
"Thanks so much for the 5 star review Kaitlyn! We appreciate you allowing us to take care of your insurance! Welcome to our agency!"
Robert West
September 9, 2026
"Went in to discuss my policies and Chang auto bank draft. Hailey took very good care of my wishes. Great group to work with. Thank you Brian and State Farm for all their help over the years, it is very much appreciated!"
"Thank you for the kind review! We’re happy to hear Hailey provided excellent service while setting up your auto bank draft. We appreciate your trust, and we’re grateful for your continued support!"
brandon haskins
September 9, 2026
"Teresa was hands down the best insurance agent we have EVER dealt with. She broke every thing down for us and explained the coverage on both policies we recieved and the prices we exceptional! We ended up saving well over $2,000 a year by switching to State Farm. If you want to save money and deal with someone who actually cares, call Teresa!!"
"Thank you for your wonderful review! We’re truly glad to hear Teresa was able to clearly explain both policies and help you find great coverage at an amazing price. Saving over $2,000 a year is such a fantastic result—and it means a lot that you felt she genuinely cared. If you ever need anything in the future, we’re here to help!"
Dillon White
September 8, 2026
"Made me feel like I’d been a customer with them for years, very helpful and great customer service!"
"Thank you so much for your kind review! We’re thrilled you felt so welcomed—our goal is to make every customer feel like family. We’re glad you received helpful service, and we really appreciate your support!"
Elaine Berry
September 8, 2026
"Hailey very helpful"
"Thanks for taking the time to leave a nice review! We’re so glad Hailey was able to help—your feedback means a lot!"
Susie Crosby
September 4, 2026
"Melissa was very helpful and was so kind to help me with switching out my insurance from my car to my truck. I needed it done that day and she went above and beyond to get it done for me. I highly recommend her for all your questions and insurance needs!"
"Thank you for your kind review! We’re thrilled to hear that Melissa was able to help you switch your insurance from your car to your truck so quickly—and that she went above and beyond to get it done the same day. We truly appreciate your recommendation and are here whenever you need anything else!"
l c
September 2, 2026
"Melissa with Brian Maddox’s State Farm office helped me with quotes over the phone. I sent pictures via text and she responded very quickly. I already have home and auto with them. I highly recommend this agent , and Melissa. They will take good care of you !"
"Thank you so much for the kind words and 5 star review! I’m so glad we were able to help you get the coverage that you needed. My team and I look forward to taking care of you!"
Madison Van Tassell
September 2, 2026
"Melissa is by far the best agent! She has taken care of my parents and my self for many years and now she’s taking care of my fiance and I! She’s always quick with her responses and helping us out with anything we need! 10/10 recommend!"
"Thank you for taking the time to leave this review! Melissa is passionate about providing great service, and we’re thrilled to hear how well she’s supported you, your parents, and now your fiancé and you. We’re always here if you need anything—thank you again for the recommendation!"
nikkie decker
September 2, 2026
"I had question and Hailey explained it well!"
"Thank you for the 5-star review! We’re glad Hailey was able to help answer your question and explain everything clearly. We appreciate you!"
Angela Yates
September 1, 2026
"Ms. Melissa L. Reynolds has been our agent of contact for many years. Her consistency of work ethic is outstanding! Having someone who knows me by name, and keeps their word, by carrying out what they said they would do, is gold."
"Thank you for your thoughtful review! We’re truly grateful for your long-time trust and for sharing what Melissa means to you. It’s wonderful to hear that her consistency, follow-through, and the personal attention she provides have made such a difference over the years. We’re lucky to have you as a State Farm customer—thank you again!"
T J
September 1, 2026
"Melissa set up a new policy for my mom and did a great job! Thanks so much."
"Thank you for the kind review! We’re happy Melissa was able to help with your mom’s new policy and make the process smooth. We appreciate y'all!"
Terre McCord
September 1, 2026
"I appreciated Hailey's quick response to my call and updating information for me and offering other services if I needed them."
"Thank you so much for your kind review! We’re glad Hailey was quick to respond, helped update your information, and let you know about other services you may need. We truly appreciate you choosing State Farm!"
Tim Moreland
September 1, 2026
"I called this morning and Hailey was most helpful and she explained everything perfectly. Thanks State !Farm"
"Thank you for the 5-star review! We’re glad Hailey was able to help and explain everything clearly when you called this morning. We appreciate your support and are here for you anytime—thanks for choosing State Farm!"
Susan Layrock
September 1, 2026
"Hailey was so kind to explain to me, that this was not a scam that we opened on our phones! She was friendly, and I am so glad that she came to work yesterday!"
"Thank you for the kind review! We’re glad Hailey was able to explain everything clearly and reassure you that these dividend payments are legitimate. It means a lot that you felt supported—our team is grateful you reached out!"
Sherry Harrison
August 31, 2026
"Our experience of searching for home and auto insurance was daunting until we met Teresa at State Farm. She helped us get what we needed and explained things where we could understand efficiently. We switched to State Farm. Now we have convenient local representatives."
"Thank you so much for your review! We’re really glad Teresa could make your home and auto insurance search feel less daunting and help you find the coverage you needed. We truly appreciate your switch to State Farm—and we’re excited to support you with convenient local service!"
Wayne Milner
August 31, 2026
"Teresa, at Brian Maddox Insurance Agency in Searcy, did a fantastic job helping me get the insurance I need plus at a great price. She was very friendly and helpful."
"Thank you for the great review! We’re so happy to hear that Teresa was able to help you find the insurance you needed at a great price. We’ll be sure to share your kind words with her—she’ll love knowing it made a difference!"
Teresa Hanney
August 31, 2026
"Teresa was great to work with. She made sure that I received the best quote."
"Thank you for your wonderful review! We’re thrilled to hear that Teresa was great to work with and made sure you received the best quote. We truly appreciate your kind words and the opportunity to help you!"
Dakota Ellis
August 19, 2026
"Leslie was very helpful in helping us get insurance coverage. We were covered same day with a competive quote. Reccomend!"
"Thank you for the great review! We’re thrilled to hear Leslie was able to help you get coverage quickly—and that you were covered the same day with a competitive quote. We truly appreciate your recommendation!"
Karen Gardener
August 19, 2026
"State Farm in searcy is the go to place for all your insurance needs with Hailey and Brian Maddox very family friendly"
"Thank you so much for the wonderful review! We’re so happy to hear you feel confident in choosing State Farm in Searcy—and that Hailey has made it a friendly, family-first experience for you. We truly appreciate your trust and support!"
Brittany Cook
August 19, 2026
"They were very nice and answered the questions I needed answered!"
"Thank you for your kind review! We’re glad we were able to answer the questions you had and that the process was helpful. We appreciate your trust in our team!"
Nichole Johns
August 15, 2026
"Hailey has helped me multiple times. She is so sweet, helpful, and explains things well. Anytime I have a question or a problem I know i can count on her. Thanks for all you do."
"Thank you for your kind review. We’re thrilled to hear Hailey has been able to help you multiple times—and that you feel supported with her friendly attitude and clear explanations. We really appreciate your trust and your recognition of all her hard work. Thanks again!"
Misty Goss
August 12, 2026
"Hailey was fantastic today. She listened to my dilemma and had my issue solved within minutes! Ive been with Brian Maddox's team for years and have always been treated respectfully. They are efficient and reliable! Very happy with this service."
"Thank you for your thoughtful review! We’re thrilled to hear Hailey listened to your concerns and had your issue resolved within minutes. It also means a lot to know you’ve been with our team for years and have always felt respected—your continued trust is greatly appreciated. We’ll be sure to share your kind words with Hailey and the team. Thanks again for choosing us!"
Cody Nation
August 12, 2026
"Ms. Melissa made my bond process so much easier"
"Thank you for the 5-star review—I'm glad Melissa was able to make your bond process easier. We truly appreciate your feedback!"
Love Bug
August 12, 2026
"Melissa was a huge help and was super nice! She explained everything so wonderfully and was just the best! My favorite insurance lady by far!!"
"Thank you for your wonderful review! We’re thrilled to hear Melissa was a huge help and that she took the time to explain everything clearly. Your kind words truly mean a lot—we’ll be sure to share this with her."