State Farm® Insurance Agent Brian Maddox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kyle Holloway
November 4, 2026
5
out of
5
rating by Kyle Holloway
"Melissa Reynolds"
We responded:
"We're glad Melissa was able to provide 5-Star service! Thank you for your support!"
Shirley Bratcher
November 4, 2026
5
out of
5
rating by Shirley Bratcher
"Melissa L.Reynolds was wonderful to work with. She answered all my questions was very professional"
We responded:
"Thank you for the kind words! We’re so glad Melissa was wonderful to work with and took the time to answer all your questions. We’ll be sure to share your feedback with her!"
Keith Cronk
November 4, 2026
5
out of
5
rating by Keith Cronk
"I really enjoyed working with Teresa on our insurance needs. She is friendly, efficient and was able to provide what we needed, at a great price. Thank you Teresa and Brian Mattox State Farm."
We responded:
"Thank you for your thoughtful review! We’re glad Teresa was able to help with your insurance needs and find great coverage at a great price. We’ll be sure to share your kind words with her!"
Carol Ann Morgan
November 4, 2026
5
out of
5
rating by Carol Ann Morgan
"Hailey did an excellent job of processing my payment! Very pleasant, friendly and didn’t take any time to get it done"
We responded:
"Thank you for the wonderful review! We’re glad Hailey made your payment quick and easy, and that you enjoyed her friendly service. We’ll be sure to pass along your kind words!"
Karen Mohr
November 3, 2026
5
out of
5
rating by Karen Mohr
"Very friendly and very helpful! Thanks Hailey"
We responded:
"Thank you for the kind review! I'm glad Hailey could help, and I really appreciate you taking the time to share this!"
Connor Davis
November 2, 2026
5
out of
5
rating by Connor Davis
"Very friendly people with great prices!! Make sure you ask for Melissa!!!! She is the best!"
We responded:
"Thank you so much for the kind review! We’re glad you enjoyed our friendly service and great prices. We’ll be sure to pass your shout-out along to Melissa—she’ll be thrilled! We appreciate your support!"
Melissa Blood
October 19, 2026
5
out of
5
rating by Melissa Blood
"I would love to brag but on Hailey today! I called with a problem and she resolved it and answered it within 1 minute!! Love my State Farm family. They are on top of it"
We responded:
"Thank you so much for the kind review! We’re thrilled Hailey was able to help so quickly and get everything resolved. We’ll be sure to share your shout out with her. We’re grateful to have you as part of our State Farm family!"
Ronna SeGraves
October 15, 2026
5
out of
5
rating by Ronna SeGraves
"Hailey was very efficient, courteous and pleasant. Very helpful!"
We responded:
"Thank you for the wonderful review! We’re so glad Hailey was efficient, courteous, and helpful. We’ll be sure to share your kind words with her!"
Jazmine Thompson
October 15, 2026
5
out of
5
rating by Jazmine Thompson
"Melissa Reynolds has helped me so much these past few months with my total loss she’s the best and one of the reasons I stay with Brian Maddox !"
We responded:
"Thank you for the 5-star review! We’re glad Melissa could support you through your total loss and make a difficult time a little easier. We’ll be sure to share your appreciation with her."
Rebekah Tounzen
October 14, 2026
5
out of
5
rating by Rebekah Tounzen
"I had a question and Hailey was very kind and eager to help!"
We responded:
"Thank you for your kind words! We’re glad Hailey was able to help and make your experience a positive one. We’ll be sure to share your feedback with her!"
Ashley Measels
October 14, 2026
5
out of
5
rating by Ashley Measels
"Melissa was absolutely amazing and made everything smooth it was my very first time getting my own policy she answered every question I highly recommend this company"
We responded:
"Thank you for the wonderful review! We’re thrilled Melissa made getting your first policy a smooth and positive experience. We’ll be sure to share your kind words with her. Thanks for recommending us!"
Brandi Taylor
October 9, 2026
5
out of
5
rating by Brandi Taylor
"Great service! Way cheaper for me than the other places I checked out. I have had several things happen to my 2 vehicles and state Farm has always been right on top of it to help me out as quickly as possible.
Update here! Wanted to also this week give a shout out to Hayley who has been a tremendous help to me TWICE this week. She has been quick to get my problems fixed up and is always friendly! Thank yall!!"
We responded:
"Thank you for the kind words and for trusting us with your vehicles! We’re glad we’ve been able to help when you needed us. We’ll be sure to share your shout-out with Hailey—she’ll be thrilled to hear how much you appreciated her quick, friendly help. Thanks again!"
Elizabeth Sliter
October 8, 2026
5
out of
5
rating by Elizabeth Sliter
"Melissa Reynolds is always very helpful, friendly & knowledgeable. She's always so polite."
We responded:
"Thank you for your kind words! We’re so glad to hear Melissa is always helpful, friendly, knowledgeable, and polite. We’ll be sure to share your praise with her!"
Jeffery Ciamaricone
October 8, 2026
5
out of
5
rating by Jeffery Ciamaricone
"I had a wonderful experience thanks to Melissa Reynolds. She took care of everything and was extremely thorough in our care. Thanks Melissa."
We responded:
"Thank you for sharing your experience! We’re glad Melissa took such great care of you and made sure everything was handled thoroughly. We’ll be sure to pass along your thanks!"
Lisa Estes
October 8, 2026
5
out of
5
rating by Lisa Estes
"Thank you. Hailey."
We responded:
"Thank you for your 5-Star review! We're glad Hailey was able to be of assistance!"
TONYIA MALCOM
October 7, 2026
5
out of
5
rating by TONYIA MALCOM
"Hallie was awesome always satisfied with the customer services praise god and blessings"
We responded:
"Thank you for your kind words! Hailey will be glad to hear that you’ve always been satisfied with her customer service. We truly appreciate your support—God bless you, too!"
Taylor Ligon
October 5, 2026
5
out of
5
rating by Taylor Ligon
"Brian Maddox and his outstanding staff have saved me hundreds if not thousands since switching. They have always provide quick and efficient responses. As well as maintaining a very professional standard that more company’s and business should practice. Most definitely grateful to be able to business with Brian and his crew!"
We responded:
"Thank you Taylor for the positive feedback! We appreciate you trusting us with your insurance and being part of our State Farm family! We are always here to help if you need us!"
Deborah Barber
October 1, 2026
4
out of
5
rating by Deborah Barber
"Teresa Mason helped me with auto & renter insurance quotes. I got a great price, she saved me some money, & I’m happy to have coverage with them locally."
We responded:
"Thank you for sharing your experience! Teresa is dedicated to helping customers get the right coverage at the best price. We’re thrilled you’re happy with your auto and renter’s insurance and that you have the peace of mind that comes with working with a local team!"
Blaise Beckman
September 26, 2026
4
out of
5
rating by Blaise Beckman
"Teresa Mason did a great job with our quote."
We responded:
"Thanks for the wonderful review! We’re glad Teresa did a great job with your quote—we’ll be sure to pass along your kind words."
cody marrs
September 25, 2026
5
out of
5
rating by cody marrs
"Teresa is the kindest easiest agent I’ve ever worked with. She’s easy to get ahold of and prompt to get whatever is needed to be done. 10/10 definitely recommend using State Farm Brian Maddox and ask for Teresa!"
We responded:
"Thank you for the wonderful review! We’re thrilled to hear that Teresa was kind, easy to reach, and prompt in getting everything handled for you. Your 10/10 recommendation means a lot—please don’t hesitate to reach out anytime!"
austin larkins
September 25, 2026
5
out of
5
rating by austin larkins
"Really good service Hailey was amazing by helping me with the State Farm app"
We responded:
"We truly appreciate your review and kind words. It’s great to hear Hailey was able to assist you with the State Farm app and provide excellent service. Thank you for choosing us!"
Kevin DeVos
September 10, 2026
5
out of
5
rating by Kevin DeVos
"Request for reimbursement for emergency tire repair service while in Roger’s, AR. Tire wouldn’t hold air, flat tire while in Hampton Inn Hotel parking lot. Great service and Stsye Farm office visit with Hailey was exceptional and she even updated my files while there and helped get reimbursement check while waiting."
We responded:
"Thank you so much for your kind review! Glad our team could help you! We’re very happy to hear that Hailey provided exceptional support—updating your information while you waited for reimbursement. We truly appreciate your business and your feedback!"
Kaitlyn Williams
September 9, 2026
5
out of
5
rating by Kaitlyn Williams
"Best State Farm team I’ve dealt with, everyone knows there in and outs and they are all so kind, especially Mrs. Melissa Reynolds she’s always been so helpful and very easy to work with!"
We responded:
"Thanks so much for the 5 star review Kaitlyn! We appreciate you allowing us to take care of your insurance! Welcome to our agency!"
Robert West
September 9, 2026
5
out of
5
rating by Robert West
"Went in to discuss my policies and Chang auto bank draft. Hailey took very good care of my wishes. Great group to work with. Thank you Brian and State Farm for all their help over the years, it is very much appreciated!"
We responded:
"Thank you for the kind review! We’re happy to hear Hailey provided excellent service while setting up your auto bank draft. We appreciate your trust, and we’re grateful for your continued support!"
brandon haskins
September 9, 2026
5
out of
5
rating by brandon haskins
"Teresa was hands down the best insurance agent we have EVER dealt with. She broke every thing down for us and explained the coverage on both policies we recieved and the prices we exceptional! We ended up saving well over $2,000 a year by switching to State Farm. If you want to save money and deal with someone who actually cares, call Teresa!!"
We responded:
"Thank you for your wonderful review! We’re truly glad to hear Teresa was able to clearly explain both policies and help you find great coverage at an amazing price. Saving over $2,000 a year is such a fantastic result—and it means a lot that you felt she genuinely cared. If you ever need anything in the future, we’re here to help!"